Email Scam Alert: MyChart Medicare Offer

UC San Diego Health would like to alert you to a nationwide email phishing scam targeting patients at multiple health systems.

The scam — which includes offers such as a "MyChart Medicare Kit" or "Senior Health Package" — is designed to trick recipients into clicking links and sharing personal information or payment details.

For your safety and awareness, these messages are not associated with MyChart or UC San Diego Health. If you receive one of these messages, do not open the message, click any links or buttons, or provide any personal information. Instead, delete the message immediately.

UC San Diego Health and MyUCSDChart will never send emails requesting personal information.

How to Protect Yourself from MyChart Scams

You can protect yourself from MyChart scams by always following these tips:

• Double-check the name of the sender and email address.
• If you're unsure whether a message is legitimate, call MyUCSDChart customer support at 619-543-5220.
• Keep your passwords and authentication codes safe. Never share them by email, text or phone.
• Be cautious when receiving free offers online

Learn more about staying safe from MyChart scams and fraud, including:

• What to do if you suspect you were a victim of fraud
• Examples of fraud messages